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Find out…before you move if a mover is Trustworthy

Fleet of Trucks

We are licensed as a professional mover by the N.Y. State Department of Transportation, Certificate Number T-11848. And we carry Worker's Compensation Insurance as required by law. We are active members of New York State Movers & Warehousemen's Association, New York State Better Business Bureau and Lovell Safety Group. Our workers are Moving Ahead employees, all trained and qualified professionals. You are paying for a professional moving service. It is fair to ask each company if they use outside labor sources.

After you receive your estimates, compare them side by side. They should have similar labor and materials charges itemized. They do not have to be exact, but should be similar. If you find one way off from the others, a red flag of caution should rise. The estimate should inform you how many trucks, how many men, and the hourly fee. It should itemize the materials required to protect the items being moved. If not, ask them why. If they are offering a "binding estimate" or a "flat rate" ask them for a copy of the contract, BOTH FRONT & BACK, that will be used. Be sure to read carefully all the conditions that govern whether or not the binding estimate will apply. On the back side of that type of contract, there are about 8 paragraphs of "exclusions" that will nullify the binding estimate or flat rate. Included among these are "extreme weather conditions (too hot, cold, rainy,and yes, even windy), additional items being moved, exclusive elevator service (in elevator buildings), traffic delays, etc,etc... If any of these exclusions occur during your move, the guaranteed price is null and void. The rate then reverts to an hourly rate which they never told you existed. Do the estimates all include the materials necessary for the safe transport of your items? If an estimate does not include materials, ask the mover if they are including them for free. If they say they are, have them put it in writing. The most common complaint about movers is their estimate was extremely low. Leaving materials off the quote is one way many companies will try to make themselves APPEAR to be less expensive. They will add a nice surprise on the final bill... they used excessive materials at very high prices.     

The burden is on you to make a wise decision. By using tools like the NYS Better Business Bureau, The Franklin Report, and the NYS DOT, and some comparative analysis, you can make a well informed decision with only a few minutes of effort.  

http://www.newyork.bbb.org
Check out Moving Ahead or other movers with the Better Business Bureau or call (212) 533.6200.

Click here to check a mover at NYS DOT
Or call 800 786 5368